F.A.Q.

System & Technical Questions

All of our systems can handle three unique audio channels that correspond to Red, Blue, and Green lighted headphones.

A fully charged headphone can be counted on for 9-12 hours of play. The lower the volume, the longer the charge lasts.

Of course! Our systems are plug-and-play. You can use an RCA cable to connect any device you’d like.

Our Silent Sound System™ headphones take 2-3 hours to reach their full charge.

With our three-channel Silent Sound System™, you don’t have to pick only one type of music. Experiment to find what’s right for you and your guests! Our Silent Sound System™ headphones will give you the best sound quality no matter what you choose!

Our Silent Sound System™ headphones are durable and easy to use, making them safe for children to use with adult supervision.

No way! Our Silent Sound System™ can be used for bilingual meetings, guided tours, working with the hard of hearing, leading groups, teaching classes, watching TV in a restaurant or bar, and whatever else you can come up with!

Order & Shipping Questions

We offer free shipping through UPS, Fedex, or USPS.

International orders can be tricky, but we have a team of experts who can get the cheapest and most effective shipping price for you! Please contact us before you place an international order.

Send us an email or give us a call as soon as you can! Include your order number, and we’ll come up with an option if we are able.

Package tracking is through UPS, Fedex, and USPS. Once a package is shipped, you can follow its delivery route using package tracking. Shipping issues need to be resolved through UPS, Fedex, and USPS. Silent Sound System does not have control over shipping issues.


For help, tips and ideas, refer to our instructional PDF.
Either click to view in your browser, or right click on the link and click “Save Link As…” to save the PDF to your computer.
Silent Sound System – Help eBook

Hands Free Microphone Wiring Diagram

Check out our YouTube channel for tips and information!